Hiring a lawn care company to take care of your property ensures that your grass and landscaping can look incredible throughout the year. It saves you a lot of time, especially if your schedule stays packed.
Deciding to hire a lawn care company is the first step. Finding the one that meets your needs quickly and professionally requires a little extra work. When you’re performing your due diligence in this area, here are the places you’ll want to check.
What Is the Company’s Reputation?
You can read and review past customer interactions with a lawn care company on several websites, including Google. Although this feedback doesn’t always tell the whole story, you will get a glimpse of what to expect when hiring that business. You can also ask your neighbors about who they use for this service to find one you can trust.
Are They Licensed and Insured?
Most cities and states require lawn care companies to be licensed and insured to perform services. There could be a requirement to hold a surety bond in some areas. You’ll want to verify that the company has taken care of its responsibilities to protect your best interests.
If someone gets injured on your property without a license or insurance, you could be held responsible.
Do They Belong to a Trade Association?
You can find numerous lawn care professionals who don’t belong to a trade organization or association, but are committed to their craft. Multiple state-level agencies provide this service, so you’ll want to check what options are available locally.
If there isn’t one available, you can look for Chamber of Commerce memberships, youth sports sponsorships, and other activities that show the business is committed to the local community.
How Is the Customer Service?
Good customer service is an essential aspect of lawn care. It’s not unusual to play phone tag with companies when you need work done, especially if the website doesn’t offer a scheduling option. The best agencies provide an office manager, contract liaison, or another contact that manages your account professionally.
This category includes scheduling and billing needs. The best companies use updated technology, have social media accounts, an active blog, and a desire to build long-term relationships.
How Do They Maintain Their Equipment?
Professional lawn care companies can distinguish between grass blades cut with dull or sharp edges. The best providers sharpen or change blades every other day. A good rule of thumb is to address this need after ten operating hours, and sometimes even less. If you see a team working on a lawn that looks like the grass is tipped with brown edges, that shows you they’re not taking care of their equipment enough.
Most lawn care companies require contracts. If you find a great provider, they’ll accommodate specific needs because their work speaks for itself. When there isn’t as much reliability, you might end up with group that comes one week and disappears because they don’t have enough capacity to handle their demand.
Take the time to ask a few questions. The answers you receive will let you know if you’ve found an excellent provider.